Communication as a leadership tool (ENG)
As a leader, your communication is crucial for how your employees understand tasks, direction, and expectations.
In the hotel and restaurant industry, where the pace is fast and collaboration is close, unclear communication can quickly lead to misunderstandings and frustration. In this course, you will learn to use communication actively as a leadership tool - whether you are motivating your team, giving feedback, or handling difficult conversations.
You will gain insight into different forms of communication and learn how to adapt your style to the situation, enabling you to have constructive dialogues with employees, colleagues, and management. After the course, you will stand stronger as a clear and trustworthy leader.
The course is in English.
Who is it for?
The course is aimed at both skilled and unskilled employees who work with - or aspire to work with - leadership.
CERTIFICATE
The programme includes a written exam.